Home PageReturns and exchanges

Returns and Exchanges

Returns with an Original Sales Receipt

Merchandise may be returned if defective, or unwashed, unworn and in sellable condition. Merchandise may be exchanged or a refund will be issued in the original form of payment for the price paid when returned within 60 days of purchase. After 60 days, a Merchandise Credit will be issued for the current selling price or price paid, whichever is lower. A return/exchange or gift receipt does not serve as an original receipt. Moksita llc reserves the right to limit returns or exchanges and verify the original sale before processing a return.

Mail Return Policy
To mail in your return, send us an e-mail using the initiate return form below, including “Quantity Returned” and “Reason Code”. Once we verify the purchase we will send you an e-mail with alink to print the return label. You can take this to the closet USPS store and they will take care of your return. We will deduct a $6.95 fee per order for postage when the pre-paid postage label is used. International customers should contact their local customers office for the return of duties and taxes. If you would like to use a carrier other than USPS, please follow the instructions and you ship by paying your own postage above and ship your return to:

Moksita LLC
Attn: Returns
P.O Box 10313
Bedford, NH 03110

Shipping fees involved in making a return to Online Store will not be reimbursed. Packages must be pre-paid or returned using the pre-paid USPS shipping label. Please visit USPS.com to find your nearest USPS drop-off location or schedule a pick-up. We cannot accept C.O.D deliveries.

  • Too Big
    Too Small
    Didn\'t fit properly
    Didn\'t like the quality
    Wrong item/Color
    Arrived late
    Damaged in shipping
    Didn\'t like it /Changed mind
    Returning Gift